Dear Swish Girls
Just wanted to thank you for your prompt service in getting my dress to me. It fits perfectly and is exactly what I was expecting.
This is my first time using online shopping, I am very happy and will definitely shop with you again
Thanks again.
Regards,
Sonia Edwards
The testimonials on your website are spot on!
I spoke to Angela over the phone, explained my urgency in needing a dress within a short time frame. She was superb to deal with, checked my size was in stock and promised it's safe postage from Melbourne to Sydney overnight. To my joy, it did indeed arrive the very next day, beautifully wrapped and with a lovley note enclosed.
I look forward to wearing my Natasha Gan dress to my 30th birthday this weekend.
Thank you Swish...will be using you again!
P.S- A special thanks to Angela... that exceptional level of customer service is hard to find these days!
Hello,
I would like to pass on feedback regarding my first purchase with Swish...
I ordered a size 10 Ethel dress online (I live in Darwin) shortly after I placed my order Angela from Swish called me.
The purpose of Angela's call was to discuss and advise on the size I had selected. Angela advised me that most customers had gone down a size and suggested I do the same, which I did.
I am very happy to report that I received my beautiful dress today and thanks to Angela my dress is a perfect fit. A huge credit to your business to have Angela who cares enough to call and offer advice as opposed to many businesses who wouldn't bother.
Please pass on my appreciation to Angela - I can't wait to wear my new dress and I will definitely be using your site again.
Many Thanks
Kym
I have just bought a knockout dress to wear to a 90th birthday party this weekend!
I'd never heard of the shop before but I'll definitely be back - you can tell your friend the shop assistant called Bea was fantastic :)
Cheers,
Yvette
Last minute invite to a Ball & do you think I could find a dress ~ not only were you extremely helpful over the phone but you got the dress to me in Brisbane in 2 days & with a beautiful note ~ EXCEPTIONAL service. Can't wait until I am in Melbourne next to visit your stores ~ Thank You the dress was a success !!
Just when i think im never going to find anything after running around like a crazy person trying to find that last minute dress between work and a party i forgot about, i always remember Swish - and have never left your store empty handed! I ALWAYS find something i love..... thank you !!!
Dear Janice,
Just to say thank you for your friendly service and for
organising the Ruth Taryvdas dress to be made in time for my wedding!
I love it!
Many thanks,
To all the great team at Swish! Thankyou so much, i got my gorgeous dress in the mail yesterday and i just love it.
Thanks for your speedy and great service it is very appreciated.
Have a great day xxoo
Hi Amanda
I just wanted to take this opportunity to tell you about the great service I received from the store manager Janice at the Bentleigh Swish store.
Back in May I purchased a long black Nicolangela gown and it had on one shoulder glass stones stitched on a patch in like an eye shape (sorry my description is not very good). When I returned home I noticed 1 stone was missing and to be honest, I wasn’t too worried as the dress came with a few extra stones. However after a couple of wears, there were about 5 or so stones missing. Anyway to cut a long story short, Janice arranged for the dress to be returned to Nicolangela who gladly replaced the whole patch of stones. Janice even offered to pick up and drop off the dress, which wasn’t necessary as I’m a local.
It is so refreshing to receive customer service, not only with a smile but with an attitude and approach of genuinely wanting to help the customer which is exactly how Janice handled this situation.
If you could please pass on a thank you to Janice it would be appreciated.
Regards
Nadia
